Simon and Schuster, one of the world’s largest book publishers has completed the implementation of a voice picking system at their Riverside, NJ fulfillment operations. TransTech Consulting was originally contracted to develop the technical requirements for the system, generate a Request for Proposal (RFP) and solicit bids from appropriate vendors.

Working collaboratively with the selected providers, AL Systems and Voxware, TransTech led the Simon & Schuster team through the functional design, comprehensive testing and extensive training phases of the project. TransTech introduced batch picking, cross-aisle picking and bucket brigade picking concepts to the operation generating significant improvements in productivity and throughput resulting in a project payback under one year.

Dave Schaeffer, Vice President Distribution and Fulfillment for Simon & Schuster hailed the voice system as “the most successful project ever completed at Simon & Schuster”.


TransTech Consulting, A Blue Horseshoe Company is a privately held management consulting firm that has been providing expert supply chain consulting solutions to Fortune 500 and mid-market businesses throughout the world since 1983. Based in North America, TransTech assesses business needs and applies world-class business applications to improve profitability and increase efficiency.